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Customer Support

How can we help?

Our team handles bookings, accounts, payments, business listings and safety reports. Most tickets get a first reply within one business day.

Common topics

Find the right place to start

Jump straight to the area you need, or raise a ticket and we will take it from there.

Bookings & requests

Track party requests, job applications, event submissions and marketplace listings.

My bookings →

Business listings

Manage your listing, subscriptions, services and products in the business portal.

Open portal →

Billing & payments

Invoices, subscriptions and payment history for your account and business.

View subscription →

Safety & reporting

Report a listing, review or announcement that looks unsafe or misleading.

Report a problem →

Not sure where to start?

Raise a support ticket and our team will route it to the right person.